help center home
Logo
back to website
  1. SEA LIFE Michigan Aquarium at Great Lakes Crossing Outlets
  2. Booking Help

Booking Help

Help with making and changing bookings

Amending a Booking

  • Can I add additional tickets to an order I’ve already placed?
  • Can I add/remove tickets to my order?
  • Can I cancel or change my tickets after booking?
  • Can I change the date or time of my booking?
  • Can I change the name on my booking?

Online Booking Help

  • Can I make a provisional booking for SEA LIFE Michigan Aquarium?
  • How do I book tickets online for SEA LIFE Michigan Aquarium?
  • What payment methods are accepted for online bookings?
  • Why do I need to select an entry time when booking tickets?
  • Do I need to visit all attractions on the same day when I purchase a combo ticket?
  • What should I do if I receive an error message while making a booking?
See all 9 articles

Tickets & Confirmations

  • What type of identification is required when collecting tickets?
  • I purchased tickets for someone else—how can they collect them?
  • Do I need to print my email confirmation to enter SEA LIFE Michigan Aquarium?
  • Where can I find the Terms and Conditions for booking and visiting SEA LIFE Michigan Aquarium?
  • I haven’t received my ticket email confirmation—what should I do?
  • I’ve lost my booking confirmation number—what should I do?
See all 7 articles
© Merlin Entertainments (SEA LIFE) Limited 2026 Privacy Terms and Conditions